Post Ticketing

Post Ticketing Service Fees

Our Fee	Type of Route	May Apply To	Cod	Amount
Online Air Transaction Service Fees	Multi-City	Online Air Transaction Service Fees	Fees	$0 to $150
Ticket re-issuance (Economy)	All types	Agent service fee	Fees	$100 to $300
Ticket re-issuance (Business/First)	All types	Agent service fee	Fees	$500
Cancellation (Economy)	All types	Agent service fee	Fees	$100 to $300
Cancellation (Business/First)	All types	Agent service fee (A)	Fees	$500
Refund	All types	Agent service fee (B)	Fees	$100 to $300

Airline refunds and future credits eligibility are determined by adhering to the specific fare rules, policies, and procedures established by each respective airline.

We provide Special Discounts through our Compassion Exception Policy (CEP) for Military, Bereavement, and the Visually Impaired.

During the payment process, service fees will undergo currency conversion to your local currency. Passenger categories encompass Adult, Child, Senior, Infant, Student, and Military. Charges for modifications, refunds, cancellations, and future credits will be applied on a per-passenger, per-ticket basis.

A. Our airline tickets usually fall under the non-refundable category. Refunds are possible only if the fare rules of our Travel Suppliers allow cancellations and refunds, we have approved your refund request, you are not classified as a "no show" (as most "no show" bookings are ineligible for supplier waivers), and we successfully obtain waivers from suppliers to process your requested cancellation and refund.

B. It's important to note that a significant portion of our airline tickets falls under the non- refundable category. Therefore, the issuance of Airline Refunds/Future Credits is contingent upon compliance with the specific airline fare rules, policies, and procedures.

Our Special Services are offered exclusively on a request basis to customers, subject to the scrutiny and approval process of each airline, aligning with their respective fare rules, policies, and procedures. Fees for these services will be charged upon provision and are eligible for a refund only in cases where the airline denies the request.

1. Name Misspelling: If the passenger's name on the airline ticket doesn't match their passport or any universally accepted government ID, corrections may be initiated.

2. Visa/Passport: A Visa/Passport decline letter is typically required to process requests related to visa or passport issues.

3. Baggage: For any baggage-related requests, it's important to retain all receipts and baggage tags.

4. No-Show: Documentation explaining the reason for missing the scheduled departure is mandatory to process requests related to no-show situations.

5. Denied Boarding: Documentation detailing the reason for being denied boarding is required to facilitate relevant requests.

6. Duplicate Tickets: Refund requests for duplicate tickets require copies of all tickets with identical itineraries booked through us.

Furthermore, all self-service tools are subject to the fees outlined in the fee grid provided above.