Pre-Booking
Q 1. What is the "Lowest Fare Guarantee"?
The lowest Fare Guarantee is your exclusive right to get the best airfare. Even after booking your flight ticket with us if you come across any lower fare for the same travel itinerary across any US-based travel agency website, you can claim the fare difference. All you need is to get the proof and reach out to us on the flight booking number (844) 800-6855.
Q2. Do I need to book a ticket for my 6-month-old baby?
Not required if you are ready to accommodate the baby on your lap while traveling and it’s a domestic flight. Generally, airlines on domestic flights allow infants under the age of 24 months, to travel at no charge. Only one infant is allowed to travel per adult. However, for international flights you need to pay a fare and taxes as required. Please contact our Customer Service team at 1(844) 800-6855 to book an infant ticket.
Q3. How do I select my seats?
During the booking process over the phone, you can quote your seating preference. If you are booking your flight ticket online, a seat map appears to help you select your seat. We pass your seating request to the respective airlines (wherever applicable), but we cannot guarantee that the request will be honored.
Q4. Why did the fare increase when I tried to book my flight?
Airfares are dynamic. Fare fluctuates based on the availability of tickets and demands. Confirmation of a booking is subject to the availability of a particular airfare.
Q5. Can I make reservations for last-minute travel?
Yes, provided a ticket is available at the time of booking. If you are flexible with respect to your airline and airport, the probability is high of you getting the best airfare.
Q6. Can I make a reservation in one city and return from another?
Yes. You can book a multi-city flight and visit multiple destinations in one go.
Q7. Are taxes included in the airfares listed?
Yes, the ticket far includes all taxes including service fee, user development fee, development fee, fuel surcharge, carrier imposed miscellaneous fee, etc.
Q8. Can I hold a reservation?
No. Airline regulations prohibit us from holding reservations. Purchase the ticket(s) immediately. Airfares are not guaranteed until ticketed.
Q9. Can I book an itinerary with a stopover?
Yes. Before confirming a connecting flight, check the stopover destination and timings.
Q10. What is the maximum number of travelers that I can book online in one reservation?
Maximum 9 passengers you can add to a single reservation or PNR. If you have more than nine travelers you must book your travel as a group by clicking on the "Group Travel" tab. You may also contact our Customer Service team at (844) 800-6855 for assistance.
Q11. Are the airfares guaranteed?
No, until ticketed with a successful payment transaction. In the unlikely event of a technical error causing an incorrect fare to be displayed, we reserve the right to advise you of the correct fare within three business days of your booking. You may choose to accept the new fare or cancel your booking.
Q12. Can I book an unaccompanied minor on your website?
Yes. However, we recommend you check with the airline you wish to fly with before booking the ticket. In general, airlines allow children between the ages of 5-17 to travel. However, the age restrictions may vary per airline.
Post-Booking
Q1. How do I change an existing reservation?
Please contact our Customer Service team at (844) 800-6855 in order to make any changes to your existing reservation. Please note that the cancellation is subject to the fare rules and the airline’s policy. Some tickets are highly restricted and no changes might be applicable. However, one thing is common – the traveler’s name is not changeable. In most of the cases where date and time changes are applicable, you need to pay the difference if the ticket price is higher. If you are not sure about your travel dates at the time of cancellation, the airline may give you the credit for future ticketing with some terms and conditions.
Q2. What fee is charged for changing my airline ticket?
The ticket change fee varies from one airline to another. Skytripfare doesn’t have any control over it. We may add an agency fee to the changed ticket fare.
Q3. I have a confirmed reservation, but seats are not assigned. Does this mean I will not have a seat when I get to the airport?
The airport counter or gate personnel is responsible for assigning seats to the passengers when seats are not assigned in advance. It’s recommended that you reach the airport at least three hours prior to the scheduled departure time, as these unassigned seats can only be assigned by airport ticket/gate personnel. Seats are assigned on a first-come, first-serve basis.
Q4. The ticket confirmation e-mail I have received indicates that the airline does not guarantee the booking, what does this mean?
It shows a pending ticket status. Once your payment card is charged and your ticket is confirmed, you will receive an email with a confirmed itinerary. You may contact our Customer Service team at (844) 800-6855 for assistance.
Q5. Is e-Ticket (Electronic Ticket) valid?
Yes. Commonly airlines issue electronic tickets and allow you to travel without a paper ticket. It’s a good practice to avoid the hassles of handling or misplacement of paper tickets. However, while traveling with e-tickets, please carry government-issued photo identification (such as a driver’s license or passport) to the airport.
General
Q1. Does the airline inform if there is any flight schedule change?
Yes, airlines do inform but when there is some unexpected delay or changes. It is advisable that you reconfirm your flights at least 72hrs prior to departure directly with the airline.
Q2. What happens if I miss my flights?
If you miss your departure flight, the airline reserves the right to mark your ticket as a “No Show" reservation. No show = No Value. This means your ticket cannot be changed or refunded, even with a penalty.
If you are on your way to the airport and feel you might miss your flight, you MUST call the airline as soon as possible to avoid this “No Show" situation. Once the record is marked as a “No Show" reservation, we will no longer have any control over the itinerary or any possible refund.
Q3. What documents do I need to go through airport security?
For domestic flights, you need your Boarding Pass, any government or state-issued photo ID such as a driving license or passport along with a copy of your itinerary/trip details.
Q4. How can I find out about VISA/Entry Requirements?
Check visa, other entry requirements and travel advisories at the US Department of State Website. Enter your country name in the search box to get started.
