Fares catcher is a reputed hub that endeavors to make reservation and flight rates comparison simple. This site is designed to offer reasonable deals on air tickets for people across the United States. In the event that you are looking to utilize this site and its services, you are obliged to follow the terms and conditions mentioned herein. The terms and conditions are related with all transactions you make to book air tickets on this site. The site is managed by Fares catcher and gives genuine information you require to reserve domestic and international flights.
Prior to utilizing any service on this site, we encourage you to thoroughly read the terms and conditions. You should use the services offered by this site if you consent to these terms and conditions. At the point when you don't consent to the terms and conditions, you should not use the any services at Fares catcher.
1.1. The third-party services (if accessible on Fares catcher) are offered by independent travel agents and such services are obliged by the norms implemented by those third-party agents. All the details are provided to help people to become familiar with travel-related products on this website. You are recommended to read all the conditions vigilantly prior to using this site or services offered by it. In the event that you don't accept the terms and conditions or any part of it, we advice you should not use the services provided by this site.
2.1 Fares catcher has all the rights to make changes to these terms of use every once in a while. The modified terms will be applied right after when uploaded and implemented on the use of the site. This is the reason why we encourage you to carefully read the terms and conditions prior to getting to any assistance on this site. By constantly using this site or services offered by it, you consent to the updated terms and conditions.
3.1. You may use this site in accordance to the laws as imposed and only for genuine purposes. In the event that you consent to these terms and conditions, we permit your access and utilization of this site only if you will not:
3.2. Utilize this site in unlawful manner or share any material (I) in a hateful manner, (ii) in breach of any third-party rights such as brand name, intellectual property rights, and copyright, (iii) is shared for the purpose of promoting third-party or yourself.
3.3. Make use of any product that may make harm to the site.
3.4. Sell, lend, distribute, and copy the content provided by this site for individual’s personal interest.
3.5. Use the Fares catcher’s services that could harm the security with our clients.
3.6. Change, eliminate or replace the business name, logos or other content available on Fares catcher.
3.7. Whenever you utilize the services that require login account, password, and signing up, you acknowledge that keeping passwords and login id secure is your responsibility. If you become aware of any unauthorized access to your login information, it is advised to let us know about it at the earliest.
3.8. Fares catcher doesn't encourage children under 13 years old to use this website. We never store information offered by children of 13 years. In the event when we get data from the kids under 13 years, we will delete it quickly from our database as per our privacy policy.
4.1 We pay attention to maintaining security and privacy for individual’s information as per the pertinent laws. We make use of all the information provided by you according to our privacy policy only. For the sole purpose of accomplishing your request to make flight reservation under the conditions described in privacy policy and terms and conditions, we use your personal information on this website.
4.2 Fares catcher lets you share a post or utilize data, pictures, videos, and other data with its users and you accept that:
4.3 You won't share and post stuff that you are not permitted. You are liable for uploading the user content only.
4.4 You are not obliged to distribute and store any user content. You can make reinforcements of such user content whenever required.
5.1. All the property right of the site including proprietary rights and its business name, features, content, information, database rights, designs, licenses, trademarks, and brand names are claimed by Fares catcher and its partners only. You cannot acquire or gain any right by utilizing this site of Fares catcher and its services. You further accept that you reserve no rights to access such properties without Fares catcher’s written permission.
6.1 You are solely liable for harm you may face by utilizing this site, as you use this website at your own risk. We follow strict norms for price accuracy with all the affiliates, who are liable for giving travel information to us and guarantee that the products displayed on our site are accurate and modified. However, we can't ensure the dependability of such substance.
6.2 Regardless of whether it is about execution or accuracy, we make sure to provide services on 'as is' basis and disclaim all the conditions, guarantees and assurance of any sort. We don't assurance that information on this site are accurate, complete, and consistently be accessible, live up to your requirements and desires, are secure and liberated from blunders, defects, viruses, deformities, errors, and are refreshed.
7.1. Fares catcher is the airfare comparison platform and not answerable for prices, discounts, and cancellation of travel options shown on this site. We don't reserve any right to control or set the costs of flights displayed on our site. Third-party agents set all the costs and we have no influence over them. We are working 24 hours every day to ensure smooth reservations with travel agents.
7.2. However, we are not liable for any misfortune and harm you may look because of utilizing this site. The terms and conditions of concerned travel planners are related to your booking with them. Make sure to check the terms and conditions of those service providers prior to reserving a flight.
7.3. By making reservation, you acknowledge all the terms and conditions set by those travel service organizations. You should acknowledge that breaking the rules could result in termination of booking, different advantages, and extra charges.
8.1. Fares catcher isn't liable for any arrangement you make with any third-party through this site. If you face any issue regarding reserving flights on this site, you should resolve such issues incorporating discount and cancelation with the concerned travel partner, as it is the sole cure in such circumstances.
8.2. If you come across any link or services offered by the third-party sites on Fares catcher, you are encouraged to utilize those resources for the reference or information purposes. We don't assume liability for any loss and harm you may experience because of such locales, as we don't control the resources on these sites.
8.3. You may find promoting materials provided by on this site and acknowledge that Fares catcher is liable for those materials including inaccuracy, and blunders in that.
9.1. You will be obligated to us for all the activities, costs, claims, harms, procedures, costs and misfortunes acquired by Fares catcher, its officials, chiefs, and operators in any capacity identified with your access to this site or break of terms and conditions depicted herein.
10.1. Fares catcher has all the rights to eliminate any service or agreement promptly without giving any earlier notification in its discretion. We reserve all the rights to limit you from utilizing the accounts you are having with us by cancelling your enrollment. We can also keep you from getting to your account by eliminating any user content you have posted to this site. We may suspend your account or administrations with no earlier notification. Moreover, we may keep you from posting any user content on the Fares catcher.
11.1. You recognize that lasting harm and injury caused to Fares catcher or its associates due to unauthorized use for which you may experience money damage would not be adequate, we will think about a lawful remedy. Fares catcher has all the rights to look for a quick injunction against you and forbid your further utilization of the site in case of such unauthorized use.
11.2. These terms and conditions is the proof of the whole understanding between you and us. We may replace any or all courses of action, arrangements, terms and conditions in regard of your utilization of this site. You need our written permission for assigning these terms and conditions to any third-party, as this agreement is personal to you.
11.3. We will make prompt action against any infringing user content of these terms and conditions. It would be ideal if you reach us promptly in the event that you accept or suspect any criminal operations belonging to you have been breached.
12.1. If you are interested to figure out more about our services and this site, don't hesitate to reach us. You can also get in touch with us at any time for suggesting how we can improve our website and its services to serve you the best.
13.1 We gladly accept credit and debit cards issued in the US, Canada, and other specified countries outlined in the billing section, including billing addresses with AE/AP designations.
13.2 Please be aware that your credit/debit card may incur multiple charges, summing up to the final total. In case of any payment method issues or non-acceptance, we will notify you within 24 hours (for non credit/debit card payments, the notification period may be longer). You will be informed of any changes in airfare or other details before finalizing your payment, allowing you the option to accept or decline the transaction. If declined, no charges will be applied.
13.3 Our Post Payment Price Guarantee ensures that, upon successful payment processing, we honor the initially quoted total price for airline tickets, regardless of subsequent changes in airfare. Please note that hotel, car rental, and tour/activity bookings are confirmed only after delivering complete details to your provided email, with pre- payment potentially required for some bookings.
13.4 For added security, transactions identified as high-risk will not be processed until verified by our credit card verification team. We may reach out to you or your bank to confirm such transactions.
14.1 Cancellation requests must be initiated at least 6 hours prior to the scheduled departure time.
14.2 All cancellation requests must be submitted via phone call. In some cases, we may require an email confirmation to proceed.
14.3 No refunds will be issued for delays caused by no-shows, missed check-ins, overbooking, strikes, force majeure events, or other uncontrollable circumstances, including those involving the airline.
14.4 Unless specified otherwise by the airline, flight ticket charges are typically non-refundable.
14.5 While we acknowledge all cancellation and refund requests, approval and processing depend solely on the airline’s policies.
14.6 Refunds or waivers will only be processed if approved and authorized by the airline.
14.7 Refund amounts and timelines are subject to the airline’s terms and conditions, which may vary by carrier.
14.8 Skytripfare.com is not liable for any delays in the airline’s handling of cancellation or refund requests.
14.9 The refund process may take approximately 60 to 90 days from the initial request date to the final disbursement of funds.
14.10 Refunds, where applicable, are often provided as travel credits for future bookings within a specific validity period. Any fare difference at the time of rebooking will be payable by the customer.
14.11 For privacy and security, we require email validation for any cancellation or refund request. Delays in responding to validation requests may result in delays, rejection, or cancellation of your refund process.
14.12 Skytripfare.com charges the following fees in addition to the penalties or fees imposed by the airline:
Category | Travel Type | Fees (per passenger, per ticket) |
---|---|---|
Cancellation (Economy/Premium Economy) | Domestic and International | $100 to $300 |
Cancellation (Business/First Class) | Domestic and International | $500 |
Refund | Domestic and International | $100 to $300 |
14.13 Fees are applicable only if the airline authorizes a refund or waiver.
14.14 If the airline denies the refund, Skytripfare.com will refund the post-ticketing service fees for your assisted refund request, but booking fees for the original ticket will not be refunded.
For any questions or assistance regarding cancellations and refunds, feel free to contact our customer support team. We appreciate your understanding and cooperation in ensuring a smooth process.
Our Fee | Type of Route | May Apply To | Cod | Amount |
---|---|---|---|---|
Online Air Transaction Service Fees | Multi-City | Online Air Transaction Service Fees | Fees | $0 to $150 |
Ticket re-issuance (Economy) | All types | Agent service fee | Fees | $100 to $300 |
Ticket re-issuance (Business/First) | All types | Agent service fee | Fees | $500 |
Cancellation (Economy) | All types | Agent service fee | Fees | $100 to $300 |
Cancellation (Business/First) | All types | Agent service fee (A) | Fees | $500 |
Refund | All types | Agent service fee (B) | Fees | $100 to $300 |
15.1 We provide Special Discounts through our Compassion Exception Policy (CEP) for Military, Bereavement, and the Visually Impaired.
15.2 During the payment process, service fees will undergo currency conversion to your local currency. Passenger categories encompass Adult, Child, Senior, Infant, Student, and Military. Charges for modifications, refunds, cancellations, and future credits will be applied on a per-passenger, per-ticket basis.
15.3 A. Our airline tickets usually fall under the non-refundable category. Refunds are possible only if the fare rules of our Travel Suppliers allow cancellations and refunds, we have approved your refund request, you are not classified as a "no show" (as most "no show" bookings are ineligible for supplier waivers), and we successfully obtain waivers from suppliers to process your requested cancellation and refund.
15.3 B. It's important to note that a significant portion of our airline tickets falls under the non- refundable category. Therefore, the issuance of Airline Refunds/Future Credits is contingent upon compliance with the specific airline fare rules, policies, and procedures.
15.4 Name Misspelling: If the passenger's name on the airline ticket doesn't match their passport or any universally accepted government ID, corrections may be initiated.
15.5 Visa/Passport: A Visa/Passport decline letter is typically required to process requests related to visa or passport issues.
15.6 Baggage: For any baggage-related requests, it's important to retain all receipts and baggage tags.
15.7 No-Show: Documentation explaining the reason for missing the scheduled departure is mandatory to process requests related to no-show situations.
15.8 Denied Boarding: Documentation detailing the reason for being denied boarding is required to facilitate relevant requests.
15.9 Duplicate Tickets: Refund requests for duplicate tickets require copies of all tickets with identical itineraries booked through us.
Furthermore, all self-service tools are subject to the fees outlined in the fee grid provided above.
16.1 Certain individuals among our customers may be eligible for discounted rates on service fees related to cancellation, refunds, or ticket changes. The detailed Customer Eligibility Program (CEP) is specifically applicable to Skytripfare's internal fees associated with cancellation, refund, or ticket change services.
Category | Eligibility Requirements | New Booking | Exchange / Refund / Cancel |
---|---|---|---|
U.S military (traveler and Immediate family*) | Proof reagrding Active Duty status or Veteran Status** | Up to $35 | 100% discount is provided on our cancellation, refund or ticket change service fees |
Bereavement (affecting traveler and Immediate family*) | Letter to be provided from the funeral director | Up to $35 | 100% discount is provided on our cancellation, refund or ticket change service fees |
Customers with visual impairments | The customer needs to confirm having a visual impairment and expressing inability to utilize the website | Always Match The Website Fare | 50% discount is provided our cancellation, refund or ticket change service fees |
16.2 *Immediate family members comprise spouses, domestic partners, children, parents, siblings, grandparents, grandchildren, aunts, uncles, nieces, nephews, and eligibility extends to relationships such as biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian.
16.3 For those on Active Duty, acceptable forms of ID encompass a .mil Email Address, Active Duty ID Card, Guard/Reserves ID Card, and Common Access Card (CAC). Veterans can present Military Retiree ID Card, Veterans ID card, Veteran Health ID Card, Uniformed Services ID Card, or a State Driver’s License stamped “VETERAN.”
16.4 To avail of this offer, please notify our agent and request the discount, exclusively accessible via phone. It's important to note that customers may still be responsible for penalties imposed by airlines and/or other suppliers, along with any fare differences, as Skytripfare does not have control over the policies of these airlines and/or suppliers.
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